| My Account |
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| How do I create an account? |
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1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my account information? |
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Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my shipping? |
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Free shipping within the continental US with any net total order over $499 before tax. (Shipping charges apply to portable and room air conditioners.) Orders less than $499 are automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. |
| I forgot my password. |
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Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| How do I return my product?. |
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You may return original unopened merchandise, if you’re not completely satisfied with your purchase by requesting a return merchandise authorization number (RMA) within 30 days of your order’s shipping date. RMA's expire after 30 days, and cannot be extended or renewed. Products must be received by GoDuctless.com prior to the RMA's expiration date. More Info |
| What is your return policy? |
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Please see our Terms & Conditions for complete details regarding our return policy. |
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